Disclaimer
Last updated: 02/07/2025
Welcome to ResinRoot. By placing an order through our website, you agree to the terms outlined below. Please read this disclaimer carefully before making a purchase.
Handcrafted & Unique Products
At ResinRoot, each product is handcrafted using natural wood and epoxy resin. Due to the unique nature of our materials and processes:
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No two items are ever exactly alike. Color variations, wood grain, natural imperfections, and resin flow patterns are part of the charm and individuality of each piece.
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Product photos are for reference only. While we strive to accurately represent each item, variations are to be expected and celebrated.
Product Availability
Our creations are made in limited editions or as one-of-a-kind artworks. Availability is subject to change without notice. Items added to your cart are not reserved until checkout is complete.
Made to Order
Some products may be made to order. Production times will be clearly stated on the product page. By purchasing a made-to-order item, you acknowledge and accept the stated lead time.
Returns & Refunds
Due to the custom and artistic nature of our work, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed. If your item arrives damaged, please contact us within 48 hours with detailed photos so we can assist.
Use & Care
Our epoxy and wood decor pieces are intended for decorative indoor use unless otherwise specified. Exposure to extreme temperatures, moisture, or direct sunlight may compromise the integrity and appearance of the product.
Liability
ResinRoot is not liable for any misuse of our products. Our items are designed for aesthetic enjoyment and not intended for structural or load-bearing purposes.
Contact
For any questions about your order, product details, or custom requests, please contact us at admin@resinroot.co.za